EarthLink – Enterprise SAP BRIM Transformation
EarthLink modernized its telecommunications business with SAP BRIM, creating a unified platform for billing, partner management, financial accounting, and multi-service revenue management across multiple business lines.
From Complexity to Clarity
The Challenge
As EarthLink expanded across FTTH, Enterprise Services, IPTV, Wireless, and Hotspot offerings, the organization required a single revenue management platform capable of supporting multiple business models, reseller networks, and integrated financial operations while improving billing accuracy and customer experience.
- Support multiple Lines of Business (LOBs) on one platform.
- Manage reseller and affiliate revenue models.
- Introduce flexible product bundles and pricing.
- Improve billing, invoicing, and financial transparency.
- Enable centralized customer and financial management.
- Reduce operational complexity across business units
The Solution
An enterprise SAP BRIM platform was implemented to deliver:
- Unified Order-to-Cash across multiple business lines.
- Dynamic product modelling and regional pricing.
- Affiliate and reseller management.
- Automated billing and financial accounting.
- Partner commission and settlement management.
- Integration with CRM, Radius AAA, ERP, and Data Warehouse platforms.
The Outcome
The implementation enabled:
- Improved billing and invoicing processes.
- Enhanced partner and reseller management.
- Flexible multi-service revenue models.
- Transparent financial accounting.
- Real-time commission and settlement processing.
- Improved customer experience across all service offerings.
Transform Complex Revenue Models with SAP BRIM
Whether you manage telecommunications, broadband, enterprise connectivity, or digital services, MatrixOne and Verso Altima India help simplify Order-to-Cash through scalable SAP BRIM solutions.