The Challenge
Objectives
To provide High availability, flexible billing & charging platform
To rollout 4G services across PAN India supporting exponential growth
The platform to support both Active & Passive Mediation
Need for Real Time automated pricing system which can replicate & integrate systems
To provide High availability, flexible billing & charging platform
To rollout 4G services across PAN India supporting exponential growth
The platform to support both Active & Passive Mediation
Need for Real Time automated pricing system which can replicate & integrate systems
The Solution
Resolution
- Implemented SAP BRIM , which enables real-time charging and rating for services and all types of customers.
- Real Time agents to integrate with the multichannel systems and network elements ( Map to Diameter, UDP, SIP, TCP Forward, SFTP etc)
- Implemented Complete Pricing Flexibility with high performance enabling quick GTM (Go to market) strategy.
- Implemented Business Process workflows for order orchestration, refill, notification, product catalogue sync with other touch point systems.
Benefits
- Seamless Customer Onboarding
- Real Time Service Provisioning ( 5G, CAS Systems)
- Reduced time to market for new products
- Accurate Rating & Charging
- Accurate CDR generation and processing
- On-time Billing Process
- On-time execution of dunning and Collection process
- 100% Success for Top-up & Recharge
- Accurate capturing of payment transactions
- Error free reconciliation of Payment files
Why SAP
- World-class functionality of the SAP BRIM solution and the SAP Customer Relationship Management (SAP CRM) application
- Deep industry experience
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Practice
⚙️ SAP
Industry
Verso Altima India Pvt Ltd
Delivered through the
MatrixOne Platform
MatrixOne Platform
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